Please Be Aware Before Booking!

-We have limited appointments available, and our booking calendar may be booked several months I advance. If you don't see an opening, it means we currently have no availability-not that the booking site is broken.

-Some therapists are not accepting new clients at this time. If you would like to be added to a therapist's cancelation list, please contact us. Same-day appointments are not available, so we encourage you to book in advance.

-Please Arrive on Time. Your full schedule session time is reserved for you when you arrive on time and are ready to begin at your appointment time. For example, if your appointment begins at 9:00 a.m., you should be undressed and on the massage table by 9:00 a.m. Your session will end at 10:00 a.m., not 10:05. If we start you early, your session will end early as well.

-We will also be reporting phone numbers to the police for anyone who calls and asks if we offer inappropriate/unprofessional services.

-We do NOT offer couples massages in the same room. However, if you book in advance and two therapists are available, we may be able to schedule two separate massages at the same time in different rooms.

-We are not currently selling gift cards or gift certificates because our appointment availability is limited. We will continue to honor existing gift cards and certificates with remaining balances. If you insist on purchasing a gift certificate or gift card please let the person you’re gifting it to be aware of the limited availability and to keep searching for an opening when booking.

-Confirming Your Appointment Does Not Replace Canceling It. If you do not wish to keep your appointment, you must cancel or reschedule it using the link in your confirmation text. To cancel or reschedule, use the link in your text message as soon as possible and within the required 24-hour notice period. If the online link is no longer available, please contact the spa or your therapist directly. By completing your intake form, you authorize us to keep a payment card on file and charge applicable fees according to our posted policies. A valid card must remain on file to book and maintain appointments. If you miss an appointment without canceling, you may be required to provide a new card before booking again. (Policy listed below.)

Policies Notification

We appreciate that you’ve chosen us for your massage and bodywork needs. To provide the best service possible to our clients we have implemented the following policies.

Cancellation Policy

We respectfully ask that you provide us with a 24-hour notice of any schedule changes or cancellation requests. Please understand that when you cancel or miss your appointment without providing a 24-hour notice we are often unable to fill that appointment time. this is an inconvenience to your therapist and also means our other clients miss the chance to receive services they need. For this reason, you will be charged 50% of the service fee for the first missed session and 100% of the service fee for each session after that. We also reserve the right to require a credit card number to be given to book future appointments so that appropriate fees may be charged if a late cancellation does occur.

We understand that emergencies can arise and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, we request that you cancel your session. Inclement weather may also result in the need for late cancellations. We will do our best to give advanced notice if we are closing or need to cancel due to bad weather and we ask you to do the same. Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis.

Late Arrival Policy

We request that you arrive 5-10 minutes prior to your appointment time to allow time to fill out any required paperwork as well as answer any intake questions your therapist may have. We understand that issues can arise that may cause you to be late for your appointment. However, we ask that you call to inform us if this ever occurs so we can do our best to accommodate you. Appointment times are reserved for each client, so often times we cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival. In return we will do our best to be on time, and if we are unable to do so we will add time to your session to make up for our late arrival or adjust the service charge accordingly.

Inappropriate Behavior Policy

Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and a refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session. Depending on the behavior exhibited we may also file a report with the local authorities if necessary. Treat your therapist with respect and dignity and you will be treated the same in return.